Refund policy
Return & Refund Policy
All products sold on Awal Dinar are digital products, including ready-made store templates and related setup services.
Due to the nature of digital products, all sales are final.
We do not offer returns, exchanges, or cancellations once a purchase has been completed.
Product Type
By purchasing from Awal Dinar, you acknowledge that:
- You are purchasing a digital product (store template)
- Some packages may include setup or support services
- Delivery is provided digitally or through account access
Access & Delivery
All products are delivered electronically.
After purchase:
- You will receive access, files, or setup instructions
- Some services may require additional information from you to complete setup
If you do not receive your product or access, contact us at:
📧 awaldinar@outlook.com
No Returns or Exchanges
We do not accept returns or exchanges for:
- Digital products
- Store templates
- Completed setup services
- Add-ons or upgrades
Refunds
Refunds are not provided for:
- Change of mind
- Misunderstanding of the product
- Delay caused by missing information from the customer
- Lack of usage or results
Refunds may only be considered if:
- The product was not delivered
- A critical issue occurs and cannot be resolved
Customer Responsibility
By purchasing, you agree that:
- You understand the product is digital and non-refundable
- You have reviewed the product details before purchase
- You are responsible for providing accurate information required for setup
Support & Issues
If you experience:
- Technical issues
- Trouble accessing your product
- Incorrect or missing delivery
Please contact us within 48 hours at:
📧 awaldinar@outlook.com
We will work with you to resolve the issue.
Contact
For any questions or support:
📧 awaldinar@outlook.com